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Customer Commitment
The Four Cornerstones of Our Customer Commitment
THE ‘CUSTOMER FIRST’ EXPERIENCE
Open communication.
Approachable, accountable and eager to help.
Collaborative culture.
Partnerships built on trust.
Motivated by customer success.
WORLD-CLASS SERVICE
24hr order acknowledgement.
95%+ on time delivery.
Excellent product quality.
24hr response to concerns and 14-day resolution.
ENVIRONMENTAL AND SOCIAL RESPONSIBILITY
Decreasing carbon footprint and waste.
Safe products and safe operations.
Dedicated, knowledgeable and committed team members.
Supportive, diverse, and inclusive workplace.
Actively engaging and supporting the local and global community.
PRODUCT LEADERSHIP
The very best lightweight, durable products.
Diverse product portfolio.
Proven product performance.
Customer focused rapid innovation.
Backed by deep technical expertise.
- CUSTOMER FIRST
- INTEGRITY
- ACCOUNTABILITY
- INNOVATION
- PERSONAL DEVELOPMENT
- TEAMWORK
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